Anderson Global Trading Company

"Anderson Global Trading Company (啓業環球貿易有限公司) (hereafter 'we') is committed to protecting user privacy. This policy explains how we collect, use, store, and share your personal information, and informs you of your rights. By accessing or using our official website ([Website URL]), you agree to the terms of this policy.

1. Categories of Personal Data Collected

We require you to provide the following personal data in order to offer product sales and related services (including online ordering services). Without this information, we may be unable to fulfill your service requests. Such data includes, but is not limited to:

*Personal Identification Information:*
(a) Contact details: including contact name, phone number, and/or email address;
(b) Service or delivery address, mailing address, and/or billing address;
(c) Payment details: including credit card number and/or bank account information.

Our web server also collects information about your use of our website in an aggregated and anonymous manner. This statistical data helps us enhance our services and better meet the needs and expectations of our visitors. Such data includes:
(a) Internet Protocol (IP) address and/or domain name
(b) Browser type and version
(c) Operating system
(d) Access time
(e) Website interaction data (e.g., click behavior, shopping cart contents)

Our website may store "Cookies" on your device to identify you and deliver services and information tailored to your personal needs. The data collected through Cookies typically includes login authentication details, as well as records of your activities and preferences on our website.

To provide you with the best user experience, our website will write and read Cookies on your device. If you prefer not to accept Cookies, you may adjust your browser’s privacy settings to a high level to block Cookie storage. However, please note that this may affect the proper functioning of certain website features

In certain circumstances, when customers call or receive calls from our ordering, service, or inquiry hotlines, the conversation may be recorded. The purposes of such recordings include:

Quality assurance
Evaluation, management, and development of employee performance

We are committed to ensuring that these recordings are not accessed unintentionally or without proper authorization.

2. Children's Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If you are a minor between the ages of 13 and 18, you represent and warrant that you have obtained consent from your parent or legal guardian to use this platform and to agree to this Privacy Policy.

3. Use of Personal Data
Your personal data may be used for one or more of the following purposes:
(a) To provide, sell, and distribute relevant products and services
(b) To process and fulfill your orders and related payment instructions
(c) To create, maintain, and manage your account and records
(d) To communicate with you regarding inquiries and complaint handling
(e) To assist us in delivering and improving products and services, including designing and offering products and services tailored to your personal needs and preferences
(f) Any other purposes related to the above

Service Providers
We may transfer your information to service providers, including Anderson Global Trading Company (啓業環球貿易有限公司), to support business operations such as credit card processing, delivery services, data analysis, data management, market research, and promotional management. These providers may only access the personal information necessary to perform their specific functions and are prohibited from using it for any other purpose.

4. Disclosure of Personal Data
All personal data held by the Company will be treated as confidential. However, the Company may provide or disclose such data to the following parties (whether located locally or overseas), while ensuring that your personal data will not be shared with third parties for direct marketing purposes:
4.1 Any subsidiaries, holding companies, affiliated companies, or companies owned by or under common control with the Company, including joint ventures (collectively referred to as the “Group”)
4.2 Any individuals or entities acting on behalf of the Company or in partnership with the Company, for the purpose for which the data was provided or for directly related purposes
4.3 Any other parties who are obligated to maintain confidentiality on behalf of the Company and who have a legal right to access such data
4.4 Any necessary financial institutions, billing or credit card issuers, credit reference or investigation agencies, or debt collection agents, for the purpose of establishing and supporting service accounts and payment arrangements
4.5 Any parties to whom the Company is required to disclose data under applicable laws, regulations, court orders, or codes of conduct or guidelines issued by any member of the Group (e.g., if a court order requires disclosure of customer data, the Company will provide the relevant information to the designated court personnel or legally authorized individuals)

5. Policy on Sharing Personal Data with Third Parties
This website will never provide, exchange, rent, or sell your personal data to any individual, organization, private enterprise, or government agency, except where there is a legal basis or contractual obligation. For example, we may share your name and address with third parties (such as courier companies) to facilitate product delivery.
Exceptions to the above include, but are not limited to:
5.1. With your written consent
5.2. As explicitly required by law
5.3. To prevent danger to your life, body, liberty, or property
5.4. In cooperation with government agencies or academic institutions, where data is needed for statistical or academic research in the public interest, and the data has been processed or collected in a way that prevents identification of specific individuals
5.5. When your actions on the website violate the terms of service or may harm or interfere with the rights of the website or other users, or cause damage to any person, and disclosure of your personal data is deemed necessary by the site administrators for identification, communication, or legal action
5.6. When it benefits your interests; if the website engages vendors to assist in collecting, processing, or using your personal data, it will exercise proper supervision and management over such vendors or individuals

6. Personal Data Security
Our website servers are equipped with firewalls, antivirus systems, and other relevant information security technologies and necessary protective measures to safeguard both the website and your personal data. Strict security protocols are in place, and only authorized personnel may access your personal information. All personnel handling such data are bound by confidentiality agreements, and any breach of these obligations will be subject to legal consequences.
If it becomes necessary to engage third-party service providers for business operations, we will require them to adhere strictly to confidentiality obligations and will implement appropriate inspection procedures to ensure compliance.
While we strive to keep all collected personal data confidential, please understand that we cannot guarantee the absolute security of data transmission.

7. External Website Links
Our website may contain links to other websites. You may access these external sites via the links provided. However, these linked websites are not governed by our Privacy Policy. You should refer to the privacy policies of those websites for more information.

8. Amendments to the Privacy Policy
This Privacy Policy may be amended from time to time as needed. Any revised terms will be published on our website.